Store Policy

At Author Asmaheenah, we value every reader and visitor who takes the time to explore our work. Your satisfaction and trust mean everything to us. Below is our Customer Care Policy to ensure your experience remains smooth, respectful, and transparent.

💬 Communication

We welcome all inquiries, feedback, and messages through:

• Email: author.asmaheenah@gmail.com

• Facebook: facebook.com/author.asmaheenah

• Instagram: instagram.com/yourusername

We strive to respond to all messages within 48 hours (working days only).

📚 Book Orders & Links

All books are sold via trusted third-party platforms such as Amazon.
Please follow the Amazon link(s) provided on this website to order securely.
We do not manage direct shipping or order processing.

📦 Return & Refund

As all purchases are handled by Amazon or other vendors, return and refund policies are subject to their terms and conditions. For any issues, we recommend contacting the platform where the book was purchased.

🤝 Respectful Interaction

We believe in mutual respect and kindness. Abusive or inappropriate communication will not be tolerated and may result in blocked contact.

🔐 Privacy

Any personal information you share (e.g., name or email) is kept private and used solely to respond to your inquiries. We do not sell or share your data.